Happy Holidays

We wish all our TRIP To Work riders a happy and safe holiday season.

TRIP 2009 and RTD Ads mentioning 50% discount

TRIP users have been calling to ask about the new RTD ads on the light rail lines. The ads show the new RTD prices for 2009. These ads refer to a 50% discount this is NOT the TRIP discount. We believe the ad is referencing RTD's discounted fares, which apply to all seniors 65+, individuals with disabilities, Medicare recipients and students in elementary, middle and high school, ages 6-19. Provide proof of eligibility when boarding. For seniors or individuals with disabilites, a Special Discount Card may be obtained by calling 303.299.2667.

2009 TRIP prices are shown below:

TRIP will offer local passes for $45.50

TRIP will offer express passes for $83.20

TRIP will offer regional passes for $106.60

TRIP To Work: RTD Service Interruptions

RTD Light Rail service will be temporarily interrupted between the Convention Center/Performing Arts and 18th/California Stations during downtown fireworks
Service interruption Wednesday, December 31 from 8 p.m. to 1 a.m.; RTD FREE MallRide will also experience service interruptions

Denver – The Regional Transportation District (RTD) normal weekend light rail service on the segment of light rail between the Convention Center/Performing Arts and 18th/California Stations Light Rail stations, and the 16th Street FREE MallRide, will experience temporary service interruptions due to the two fireworks shows on New Year’s Eve in downtown Denver. The service only on that segment of the light rail lines and the MallRide will temporarily suspend operation on Wednesday, December 31, from 8 p.m. to approximately 1 a.m. on January 1, 2009.

The D Line will continue to operate from the 18th/California to the 30th/Downing Light Rail Stations, and between the Convention Center/Performing Arts Station and the Mineral Station. The F and H lines will continue to run between the Convention Center/Performing Arts Station and Lincoln Station. The C and E Line light rail service will continue running and will not be affected.

Signs will be posted at all affected stations and in all Light Rail vehicles to alert passengers of the upcoming temporary service interruption, and RTD personnel will be on hand during the service interruption periods to provide information.

For route and schedule information, please call RTD’s Telephone Information Center at 303.299.6000. Call 303.299.6089 for the speech and hearing impaired. Visit RTD’s web site at www.RTD-Denver.com.

TRIP To Work: RTD will provide free rides on all RTD services from 7 p.m. New Year’s Eve until 6 a.m. New Year’s Day

Denver – The Regional Transportation District (RTD) once again wants to be your designated driver offering free rides on all bus and light rail service, as well as access-a-Ride and skyRide service on New Year’s Eve. This year, RTD has partnered with CDOT and MillerCoors to make sure everyone has a safe holiday. Plan your New Year’s Eve trip ahead of time by visiting RTD-Denver.com or CDOT’s PlanAheadColorado.com for details on taxi vouchers.

The transit agency has offered this free fare program for the past eighteen years to encourage celebrants and non-celebrants alike to use a safer, more reliable mode of transportation rather than driving their own cars. Note that RTD is not offering more service or additional routes, but all of the regularly scheduled service will be free of charge.

All regularly scheduled bus and light rail service will operate on a normal weekday schedule on New Year’s Eve, Wednesday December 31 and will be free from 7:00 p.m. until 6 a.m. on New Year’s Day, Thursday, January 1, 2008. Service will operate on a Sunday/Holiday schedule on New Year’s Day, and a normal weekday schedule the following day.

RTD recommends that riders plan ahead by getting schedule information from RTD’s web site at www.RTD-Denver.com.or from RTD’s Telephone Information Center at 303.299.6000 (open from 6:00 a.m. to 6:00 p.m. on New Year’s Eve and New Year’s Day). Call 303.299.6089 for the speech and hearing impaired.

TRIP TO WORK: New TRIP rates

The South I-25 Urban Corridor Transportation Management Association has decided to offer the Transit Rider Incentive Program (TRIP) in 2009. TRIP 2009 has slight modifications from TRIP 2008. The main change will be a reduction in the subsidy offered from 50% in 2008 to 35% in 2009.

On January 1, 2009, RTD is raising fares. Due to this increase and the high demand for TRIP passes, the TRIP program will reduce its rate on regular monthly transit passes from a 50% subsidy to a 35% subsidy. Transit passes include access to RTD light rail, bus, and call-n-Ride services. The fare for a local monthly pass through RTD will be $70; TRIP will offer the local passes for $45.50. The fare for an express monthly pass through RTD will be $128; TRIP will offer express passes for $83.20. Finally, the fare for a regional monthly pass through RTD will be $164; TRIP will offer regional passes for $106.60.

TRIP is the result of the South I-25 Urban Corridor Transportation Management Association’s efforts. This group is a coalition of local governments including the City of Lone Tree, City of Greenwood Village, City of Centennial, Arapahoe County, Douglas County, the Southeast Public Improvement Metropolitan District (SPIMD), and the business community represented by the Southeast Business Partnership (SEBP). TRIP passes are available to eligible employees working in the South I-25 Urban Corridor.

TRIP TO WORK: Proposed Fare Changes Summary

For a full breakdown of the proposed RTD fare changes please visit this site

TRIP TO WORK: Eco Pass Forum

The South I-25 Urban Corridor Transportation Management Association is in the process of formulating their response to the changes proposed by RTD to the Eco Pass program. Once they have finalized their response, we will post it on this blog. If you want more information, please visit the Eco Pass Forum where you can find out more about the proposed changes, speaking points, time and dates of RTD public hearings, and a sample letter you can send to RTD.

Greenwood Village Chamber information on Traffic and Closures due to DNC Event Tonight

I just finished a conference call with CDOT and have compiled the latest closure information
for today's event at Invesco Field as well as parking and shuttle information.

The most important things to know are that the I-25 closure slated for 5:30pm will commence around 2:30 as it takes 3 hours to shut it down. Also, there is no parking at Invesco Field lots. Private lots around the stadium are open but average $80.

If you are attending the Invesco event, about the only thing you can take inside is a camera without an extended lens. Food and drink are prohibited as are umbrellas, etc. This is a National Security Special Event and screening will be thorough with zero tolerance. In addition to items of concern, please guard your words carefully as any statements will be taken very seriously also with zero tolerance. Allow plenty of time for the screening process.

Please log on to www.gvchamber.com/DNCTrafficTip.html for all of the parking info, RTD shuttle information, and protest closures.

Please feel free to pass this along to friends, family, customers, and clients to help their day travel more smoothly.

If you are attending the event at Invesco, enjoy! You will literally be part of a true milestone in this great nation's history!

To Your Success (and easy travels),
Mark Crowley
CEO
Greenwood Village Chamber of Commerce

---
The Greenwood Village Chamber of Commerce has been a great supporter of the TRIPTOWORK program and if your business is not yet a member, please contact Mark Crowley for more information on how to join.

TRIP To Work: Request for Public Comment on 2009 Proposed Fare Changes

RTD will hold public hearings in September for January 2009 Proposed Fare Changes

[Please note that this press release has been modified by TRIPTOWORK to show only information relevant to our area. For a full copy of the press release visit RTD-Denver.com]

Denver – The Regional Transportation District (RTD) will hold a series of public hearings in September to discuss a fare increase proposed for January 2009 due to increased fuel prices and shortfalls in sales tax revenues. It is proposed that Local, Express and Regional cash fares increase by approximately 14 percent.

Proposed changes to fares are listed in the table below [only fares affecting TRIPtoWork users are listed here. For a full list please visit RTD-Denver.com]

Monthly Passes

Local
Current: $60.00
Proposed: $70.00

Express
Current: $108.00
Proposed: $128.00

Regional
Current: $144.00
Proposed: $164.00

Discount Local*
Current: $30.00
Proposed: $35.00

Discount Express*
Current: $54.00
Proposed: $64.00

Discount Regional*
Current: $72.00
Proposed: $82.00

*Discount Fares apply to seniors 65+, individuals with disabilities, Medicare recipients and students in elementary, middle and high school, ages 6-19.

**Up to three children age 15 and under ride free on skyRide with a paying adult.

Other recommended changes to the fare structure include:

College Pass Programs: Increase contacts for the 2009-2010 school year based on utilization data by service type for each institution and corresponding cash fares.


Eco Pass: Introduce a 50-employee minimum for eligibility to participate in Eco Pass programs. Increase per employee rates by 14 percent in every category in accordance with the overall proposed fare increase. Increase per employee rates by additional five percent in every rate category due to program ridership increases. Implement a $5.00 skyRide fee from all stops except Stapleton and 40th/Airport and SLA D contracts. Implement changes to Eco Pass Master Contracts to permit contributions by employees.

FlexPass Program: Introduce new employer pass program designed to encourage employers to offer subsidized monthly passes and to allow employees to purchase RTD fare products using pre-tax income.

Neighborhood Eco Pass: Increase per household rates by 14 percent in every rate category in accordance with overall fare increase. Increase per household rate by additional five percent in every rate category due to program ridership increases. Implement a moratorium on new or expanded Neighborhood Pass contracts until smart card data is available. Implement a $5.00 skyRide fee from all stops except Stapleton and 40th/Airport.


The public input process is an opportunity for the general public to learn about the proposed changes and provide input. Sixteen public hearings have been scheduled. If you cannot attend one of the public hearings, you may email your comments to farecomments@RTD-Denver.com or fax them to 303.299.2008. Comments will be summarized and reported to the RTD Board of Directors. All comments must be received by 5:00 p.m. on Friday, September 19, 2008, to be included in the summary.

Sixteen public hearings have been scheduled from September 8 through September 18. [For a full list of locations please visit RTD-Denver.com. The South I-25 Urban Transportation Managment Association will be sending representatives to the public meetings held at:

RTD
1600 Blake Street
Denver CO 80202
at Noon and 6 PM on September 15, 2008.

If you would like to send us comments to present to RTD please email us with your comments no later than September 12, 2008.]

The public is invited to attend a public hearing on the proposed changes in RTD’s fare structure for 2009. If you cannot attend one of the public hearings, you may email your comments to farecomments@RTD-Denver.com or fax them to 303.299.2008. Comments will be summarized and reported to the RTD Board of Directors. All comments must be received by 5:00 p.m. on Friday, September 19, 2008, to be included in the summary.


For route and schedule information, please call RTD’s Telephone Information Center at 303.299.6000. Call 303.299.6089 for the speech and hearing impaired. Visit RTD’s web site at www.RTD-Denver.com.

TRIP To WORK: Thursday DNC RTD Information

If you follow this link to the story on 9News.com and scroll down to the bottom of the story, you can download the complete RTD DNC shuttle and light rail information in pdf format.

For information to accessing and restrictions at INVESCO Field at Mile High please follow this link to the story on 9News.com.

RTD Detours for DNC Events at Invesco Field at Mile High Stadium, Thursday August 28, 2008

RTD will continue to run all routes; some will have detours

 

Denver – The Regional Transportation District (RTD) service on some bus routes will be temporarily detoured on Thursday, August 28, due to the Democratic National Convention events at Invesco Field at Mile High Stadium.

 

Bus service along and across Colfax

There will be two parades between 9 a.m. and noon near Invesco Field at Mile High. Colfax will be closed from Federal to Kalamath starting at 9 a.m. for the parades. Colfax will remain closed from Federal to Kalamath until midnight, which will also close the Federal Transfer Center at Colfax and Federal.  Passengers using the routes listed below that will be affected by the parades should expect some delays and detours which may impact scheduled connecting bus trips. 

The following routes will be detoured northbound and southbound: 7, 30, 31, 49 and 50.

The following routes will be detoured westbound and eastbound: 1, 16, 16L and 20.

 

Invesco Field at Mile High area service detours

During the acceptance speech event at Invesco Field at Mile High Stadium on Thursday, August 28, Interstate 25 from 6^th Avenue to I-70 will also be closed from approximately 5 p.m. until the event is over. Passengers using routes listed below should expect delays and detours which may impact scheduled connecting bus trips.

 

The I-25 Northbound HOV Lanes will remain open from 16^th Street to Northbound I-25.

The following route will be detoured southbound: 120X.

The following routes will be detoured westbound and eastbound: B, 10 and AF.

 

Light Rail C and E Lines will begin operating to and from Denver Union Station starting the morning of Thursday, August 28. The Pepsi Center/Elitch Gardens Station will remain closed on August 28, so light rail service will continue past that station without stopping.

 

RTD detours and service interruptions for August 25 – 28 are posted on our web site at www.RTD-Denver.com. There are also informational brochures on all RTD buses and light rail trains.

 

For route and schedule information, please call RTD’s Telephone Information Center at 303.299.6000.  Call 303.299.6089 for the speech and hearing impaired.  Visit RTD’s website at www.RTD-Denver.com. 

TRIP To Work: RTD August Schedule Changes

Please visit RTD's site for the Final August 2008 Services Changes. If you have any feedback please send us an email and we will pass the information on to RTD. You can also contact RTD directly through their website. Please note that while RTD is a TRIP partner, TRIP To Work and the South I-25 Urban Corridor Transportation Management Association are not affiliated with RTD.

TRIP To Work: Can I buy an August Pass?

We received a number of emails today asking if we could sell an August pass. Even if we had not sold out this month, at midnight on the 20th of each month our system processes all purchases for the month automatically, making it impossible for us to sell any passes after that time. We encourage all TRIP To Work users to buy a September pass as soon as possible to avoid not getting one. All passes are sold on a 'first come, first serve' basis till we are sold out (and yes, you can buy passes on weekends and after hours.) If  you have any questions, please send us an email.

TRIP TO WORK: August TRIP Passes SOLD OUT!

TRIP To Work tickets for August are sold out. Please visit the TRIP To Work site after midnight on July 21, 2008 to purchase September 2008 TRIP Passes. Please note that passes are sold on a 'first come, first serve' basis.

TRIP TO WORK: 50% Off August Passes Selling Fast

Through today we are currently 77 passes ahead of where we were last month this time in ticket sales and last month we came within less than 10 passes of selling out. Tickets are sold on a 'first come, first serve' basis till they are sold out or we reach the monthly deadline of midnight, July 20th.  We would strongly encourage you to buy your August pass as soon as possible to maximize your chances of getting one. September passes will go on sale on July 21st. Visit TripToWork to buy your August pass now.

TRIP To Work: TRIP Stats

Total TRIP passes sold (through July passes): 3,166

Total amount of money saved by TRIP riders (through July passes): $141.498.00

Total DAILY user miles saved (through July passes): 37,052 miles

Average miles saved per DAY since the TRIP program launched in Feb: 14,241 miles

If there is a downside to these numbers, it is that we only have a limited amount of subsidy each month for the TRIP To Work program. We strongly encourage riders to buy their TRIP passes as close to the 21st of each month to increase your chances of getting one before they sell out - all TRIP To Work passes are strictly sold on a 'First Come, First Serve' basis. To buy a pass for August 2008, please visit the TRIP Store.

TRIP To Work Passes Close To Selling Out Last Month! Buy your August Pass Now.

With the growing popularity of the TRIP To Work program, last month we came to within 10 passes from selling out! Please remember that all passes are sold on a 'First Come, First Serve' basis, so we strongly encourage you to buy your tickets as close to the 21st of each month to avoid not being able to buy one. If you have any questions, please call our TRIP line at 877-975-TRIP or send us an email.

TRIP To Work: When Will I Get My June 2008 Pass?

We received an email from RTD this morning that all TRIP passes had been mailed out today. You should be receiving it in the next few days. If you don't receive your pass by Wednesday, May 28, please call us at 877-975-TRIP (8747) or you can contact us by email.

Please note that July passes are selling fast - we encourage you to buy a July 2008 pass as soon as possible to make sure that you get one before they are sold out.

TRIP To Work: Can I Still Buy A June Pass?

We have received a number of requests from people who missed the May 20 deadline to find out if they could still buy a June TRIP pass. Unfortunately, our ticket purchase system is largely automated and once the deadline arrives, the mailing slips are automatically generated, funds are processed and everything is sent to RTD for fulfillment. We strongly encourage you to buy a July pass as soon as possible! You can still buy a June pass at the full price (without the 50% discount) at the RTD Store.

TRIP To Work: Buy Your July 2008 Pass Now!

Our TRIP ticket sales for June reached an all time high and as gas prices continue to climb, we anticipate that the demand for July tickets will be even greater - because TRIP is based on limited subsidies there is a real possibility that we could run out of tickets in July. We would encourage all TRIP users to purchase a July pass as early as possible to make sure that you get one.

TRIP To Work: Tomorrow is the last day to buy June 2008 pass

You have until midnight tomorrow (Tuesday May 20, 2008) to buy a TRIP discounted pass! After midnight, July 2008 passes will be available for purchase. Because of the automation of our online system we are unable to sell June passes after midnight! To make sure you don't miss out, please visit TRIPtoWork.com right now to get your pass.

TRIP To Work: Where is my May Pass?

If you have not received your May 2008 pass by Monday, April 28, 2008 please call us at 877-975-TRIP or send us an email. We will follow up with RTD and make sure you get your pass before the end of the month.

TRIP To Work: A Reminder of the Terms and Conditions and Return Policy

When purchasing a TRIP pass, please remember the following terms and conditions and return policy.

Thank-you for ordering you monthly transit pass with a 50% discount from the South I-25 Urban Corridor Transportation Management Association please remember that ALL products are NON-REFUNDABLE. You are responsible for purchasing the correct TRIP pass for the distance you plan to travel. If you have questions about which pass to purchase, please contact RTD at 303-299-6000 or visit http://www.rtd-denver.com.

*  Advance purchase required.
*  Passes must be ordered by the 20th of the previous month.
*  Good for unlimited rides at all times during effective calendar month and year.
*  May not be used for RTD special services, which include, but are not limited to:
   BroncosRide, RockiesRide, SeniorRide, and access-a-Ride.
*  Passes are not prorated.
*  RTD and TRIP do not assume responsibility for loss, theft, destruction or misplacement of pass.
*  RTD and TRIP do not refund or exchange monthly passes.
*  Reproduction or alteration of RTD passes with intent to defraud is a felony-C.R.S. Paragraph 18-5-103.
*  The TRIP program is currently only available for 2008. All passes are given on a First Come First Serve basis each month.
*  Individuals can only order 1 pass per month.  Additional passes will be canceled.

TRIP To Work: Can I still buy a May pass

We have received a number of calls and emails asking if it is still possible to buy a May pass given that it is only one day past the deadline. Unfortunately, right at midnight on the 20th, the system closes all sales for the month, generates the necessary reports and the passes are purchased from RTD. Because of the degree of automation and the deadlines necessary to purchase the tickets from RTD so that they can be mailed as soon as possible, we are unable to go back and make any changes. Your best bet it to order your June 2008 pass now so that you don't have to worry about the deadline. Also, as the programs popularity is starting to spread, we would strongly encourage TRIP users to buy a pass sooner rather than later as they are sold on a 'first come, first serve' basis and our monthly allotment of June could sell out before the 20th of May.

TRIP To Work: Why Not Denver?

We get asked this question frequently so will periodically repost this blog entry:

The one request about the program we often hear is from people who work in Denver and wonder why they are not eligible to be part of the TRIP To Work program. The City of Denver is currently evaluating the program and we will post more information here should they decide to join. If you live or work in the City of Denver and would like to let your Council Member know about the TRIP To Work program, you can find contact information for them here. You can find contact information for the Denver Mayor's office here.

To find out if you are eligible to save 50% on public transportation through the TRIP To Work program, visit TRIP To Work. 

TRIP To Work: April 20 is the last day for May passes

Don't forget that today is the last day to buy a bus/light rail/call-n-Ride pass for May 2008. June 2008 passes will be available for purchase on April 21st. Visit the TRIP store at TRIPtoWork.com to buy your pass today. Even though it is Sunday today, we will be monitoring email as well as the TRIP phone line - 877-975-TRIP in case you have any questions or problems purchasing a pass.

TRIP To Work: Sunday April 20 Deadline For May Passes Approaching

Midnight April 20 is the deadline for May 2008 passes. Even though the 20th falls on a Sunday, we will be monitoring our email and the TRIP phone line - 877-975-TRIP in case any of you have problems. Visit the TRIP store to buy a pass.

TRIP To Work: Easing The Tax Pain

Don't forget that you may be able to buy your TRIP pass with pre-tax dollars using a flexible spending card like FLEX or a WageWorks debit card. For more information please talk to your benefits program director at work or contact WageWorks. 

Don't forget that the deadline to buy a May 2008 pass is April 20, 2008.

TRIP To Work: Your Survey Comments

When you purchase a TRIP Pass there is an option to send feedback to RTD. Each month we get hundreds of comments and want to thank you for your insightful feedback. The comments are passed on to RTD at the close of each pass period (the 20th of the month) where they are carefully reviewed. Here are some of them from TRIP riders over the past month:

I LOVE taking Light Rail and staying off of I-25!! I-25 is such a nightmare. I can read my book or just relax when I'm on the train. Plus, I get my workout by walking to work (I work in the DTC area and get on the Light Rail at University of Denver and get off at the Orchard stop.) I have just one "slightly" negative comment and that is I wish some of the Light Rail patrons would keep their feet OFF the seats. THANK YOU LIGHT RAIL! :) - AW

This is a phenomenal program that I truly appreciate. The Light Rail is a blessing, especially considering the cost of petroleum as well as the environmental effect. So often, while riding the rail, I see a single person in an SUV in slow moving traffic on I-25. I arrive home via Light Rail before most of my colleagues who drive their private vehicles to work. Having this program makes using the light rail a true no brainer. Thanks. - SD

last month I qualified for the discount RTD pass. It was a true blessing and am once again grateful for the discount again this month! Every little bit helps since if I was driving my own vehicle it would cost a minimum of $500 per month with the recent gas prices. THANK YOU RTD :)  - CF

There are also a lot of comments and suggestions regarding more trains, call-n-Ride and busses, scheduling suggestions and request for more trash cans and quiet a few riders who expressed frustration at people who put their feet on the chairs! Again, please know that your comments are appreciated and carefully reviewed and we look forward to hearing from you. You can make additional comments via email or by calling us at 877-975-TRIP.

TRIP to Work: Firewalls

We have heard from a number of people that they have not received their monthly email reminder to buy a TRIP to Work pass. Please make sure that you have the following two domain names on your email 'whitelist' so that the email is not flagged as spam:

triptowork.com
360media.cc


If you are having problems, email us or call 877-975-TRIP. Don't forget that April 20th is the last day to buy a May pass. Visit TRIP to buy your pass today.

TRIP to Work: Customer Service Commitment

We got the following email this afternoon about the customer service provided by Carl, our webmaster: 

Carl,

You are the best.   Thank you for your patience and your willingness to go the extra mile. I truly appreciate your excellent customer service can-do attitude which is sorely missing in today’s marketplace.  Have a wonderful day.

 

Thank you. 

Beverly

We want your TRIP experience to be a positive one and so we commit to all our users that we will respond to any email or phone call within 24 business hours (but often sooner.) If you have questions about TRIP, problems purchasing your ticket or don't get your pass, we will work with you to take care of all these issue. Feel free to email us or to call us at 877-975-TRIP.

Don't forget to visit TRIPtoWork.com to buy your May 2008 pass by April 20, 2008.

TRIP to Work: Help! I called WageWorks and they don't know about TRIP

If you have called WageWorks (866.924.3967) to try and buy a TRIP pass using pre-tax dollars the representative may not know about the TRIP to Work program. You need to ask them to set you up with a WageWorks debit card which can then be used to purchase a pass at TRIPtoWork.com. If you have any questions or need additional help, please call us at 877-975-TRIP and we will help you get in contact with WageWorks.

Don't forget you only have till April 20, 2008 to buy your May 2008 TRIP pass at 50% off so visit TRIPtoWork.com to buy yours now! Passes are limited and sold on a 'first come, first serve' basis.

TRIP To Work: Who is paying the other 50%?

 TRIP is brought to you by the South I-25 Urban Corridor Transportation Management Association. This group is a coalition of local governments;  Arapahoe County,  Douglas County,  City of Greenwood Village,  City of Centennial,  City of Lone Tree, the Southeast Public Improvement Metropolitan District (SPIMD), and the business community, represented by the  Southeast Business Partnership (SEBP)  , who joined together to provide political and economic resources to identify and meet the corridor transportation needs. The  Regional Transportation District (RTD)  is a partner in bringing you the TRIP program.

Remember that the deadline to purchase your May 2008 ticket is April 20, 2008 and that tickets are sold on a first come, first serve basis. Visit the TRIP website to purchase your ticket now.

TRIP To Work: 50% Off - Sounds Too Good To Be True

Often when something sounds too good to be true, it is. We have heard of some people who thought that the program may be some sort of a scam. In case you have any fears, you can read more about the program on a number of other independent websites: The City of Greenwood Village, The Castle Rock Chamber of Commerce, and The Highlands Ranch Herald.

For more information about TRIP To Work visit our website and remember that TRIP passes are sold on a 'First Come, First Serve' basis. The cut off to buy a bus and light rail pass for May 2008 is April 20.

TRIP To Work: Transit Fairs

If you would like a transit fair at your office please let us know. We can help your employees figure out what transit options are available to them, sign them up for TRIP, help them plan their transit route etc. Best of all, it is totally free! To schedule a fair, call us at 877-975-TRIP or by email.  Discounted May TRIP passes are now on sale at the TRIP To Work website.

TRIP To Work: FAQ's

1. How do I know if my business address qualifies me for TRIP?
Look at the SPIMD map and see if your company is in the shaded area. 

2. When do I need to purchase my TRIP pass?
Passes must be purchased by the 20th of the previous month. Passes purchased after the 20th of the month will be for two months out. Because passes are sold on a first come, first served basis, we recommend that you buy a pass as soon as possible.

3. When can I expect to receive my pass?
Passes will be mailed on or around the 25th of each month.

4. Who do I contact if I have not received my pass?
Email info@triptowork or call 877-975-TRIP.

5. If I have purchased a monthly or yearly pass through RTD can I exchange it for a TRIP pass?
Unfortunately, previously purchased passes cannot be exchanged for TRIP passes.

6. Can I purchase a 10-pass book through TRIP?
At this time 10-pass books are not available through TRIP.

7. If my business address should be in but I am receiving an address failure who do I contact?
First, double check that you have put typed in your exact business address (include street direction and street type). If you are still receiving an address failure email info@triptowork or call 877-975-TRIP.

8. Can I sign up to automatically get a monthly TRIP pass?
This is not an available feature as passes are sold on a First Come First Serve basis.

9. What do I do if my credit /debit card is rejected?
Please make sure you are inputting valid credit / debit card information for either a Master Card or a Visa. If you still receive an error please email info@triptowork or call 877-975-TRIP.

10.When will my credit card be charged for my pass?
Credit cards will be charged on the day of purchase.

11. Can I purchase a TRIP pass if I live outside of the SPIMD area?
Yes! It does not matter where you live so long as your business address qualifies.

12. Can I purchase more than one TRIP pass?
No. The TRIP program is designed for one pass per person.

13. Do you accept WageWorks debit cards and Flex Debit Cards?
Yes. For more information about using WageWorks debit cards, please visit http://www.wageworks.com/

TRIP To Work: Why Not Denver?

The one request about the program we often hear is from people who work in Denver and wonder why they are not eligible to be part of the TRIP To Work program. The City of Denver is currently evaluating the program and we will post more information here should they decide to join. If you live or work in the City of Denver and would like to let your Council Member know about the TRIP To Work program, you can find contact information for them here. You can find contact information for the Denver Mayor's office here.

To find out if you are eligible to save 50% on public transportation through the TRIP To Work program, visit TRIP To Work.

TRIP To Work: Where Is My Pass?

We have received quite a few emails about when you will receive your April 2008 pass. RTD starts mailing the passes out on or around the 25th of each month so you should be getting your pass in the next few days (our control pass actually arrived on the 24th.) If for some reason you don't receive your pass by March 28, 2008 please call us at 877-975-TRIP (8747) or send us an email at info@triptowork.com

Don't forget to visit the TRIP To Work website and purchase your May 2008 before April 20, 2008. Passes are sold on a first come, first serve basis so the sooner you buy your pass the better.

TRIP To Work: How it works

How Does it Work?

1.  Go to TripToWork.com to register.
2.  Enter your information including, your work address.
3.  Your work address will confirm your eligibility.
4.  Once confirmed, order the type of monthly transit pass you need.
          *  Passes must be ordered by the 20th of the previous month.
5.  Use your credit card to pay for your part of the pass price - You only pay 50% !
6.  Your transit pass will be sent to your work address in time for use.

 *  The TRIP program is currently only available for 2008. All passes are given on a First Come First Serve basis each month.
 *  Individuals can only order 1 pass per month.  Additional passes will be canceled.

TRIP to Work: Use Pre-Tax Dollars To Buy Your Pass

TRIP To Work is pleased to announce that we now accept WageWorks and FLEX issued debit cards. For more information on purchasing your TRIP pass using pretax dollars please visit WageWorks or call 866.924.3967.

TRIP To Work News Update From RTD: RTD Bus Delays For March 29 on Cesar Chavez Day Parade

Denver – The Regional Transportation District (RTD) will experience temporary delays on some of its bus routes during the annual Cesar Chavez Day Parade on Saturday, March 29. The parade will begin at 10:30 a.m. at St, Cajetan’s Center at Auraria Campus, proceed right on to Speer Boulevard, then right on 11^th Avenue, then left on Galapago Street where the parade will conclude at 910 Galapage Street (The Denver Inner City Parish).

 

RTD will experience minor delays on the following bus routes starting about 10:30 am:

 

-          Route 1, 7, 9, 16, 30, 31, 48

 

The buses on these routes will continue running during the parade, but will be temporarily delayed as a rolling detour will close the road long enough for the parade to proceed. There will be no bus detours.  Riders can expect to add a few minutes to their travel time because of the delays.

 

For route and schedule information, please call RTD’s Telephone Information Center at 303.299.6000.  Call 303.299.6089 for the speech and hearing impaired.  Visit RTD’s website at www.RTD-Denver.com.

TRIP To Work "Train Yourself" Video

We recently received an e-mail from a new TRIP To Work light rail rider that said in part: "I rode the Light Rail this morning. In my 36 years of working I've never ridden a bus or rail to work. It was  a positive adventure." If you have never ridden light rail before, watch the "Train Yourself" video we produced in partnership with RTD. If you need to take your bike on an RTD bus or light rail, you will need to take a short online test and print out a bike permit. You can find more information on the RTD site.

Then go to TRIP To Work to buy your monthly pass.

TRIP To Work: Another Good Reason To Move Your Business To The South Metro Denver Area

Trip To Work is pleased to support your business and economic development needs in the South Denver Urban Corridor. For any number of reasons, your employees may not live close to your office but by using the Trip To Work program, they will be able to commute to work and save 50% off the face price of a monthly RTD pass (which is valid for light rail, bus and call-n-Ride services.) You can view the TRIP eligibility map here. Discounted TRIP passes can be purchased here.

If you would like us to hold a transit fair (for free) at your office or if you have any other questions that we can answer for you, please do not hesitate to contact us at 877-975-TRIP (8747) or by email at info@triptowork.com

For more information on moving to or starting your business in the South Metro Denver area, please call Lynn Meyers, Director of Economic Development for the Southeast Business Partnership, at 303-531-8385.

Trip To Work

Looking for more information on how to save 50% on your Trip To Work in the South Metro Denver area? If you ride RTD's light rail, bus or call-n-Ride you could save 50% on the price of your monthly pass. For more information, visit TripToWork.com